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How
does it work?
When you order service, we will reserve
your Webcast channel, create a web page
(which can contain up to five photos) Your
Webcast channel will be open for 2 days;
the day before and the day of your wedding.
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What
do I need?
What is needed is
a video camera with a fire wire connection
(or preferred video capture connection) to
a computer or laptop which has access to
a high-speed DSL/Broadband Internet connection.
Upon the confirmation of your order, we would
send you the link to the software download
(along with your user authentication information)
which will be used to convert the video signal
and send it to our server.
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How
will my guests view the wedding using
your service?
Users who wish to
view your wedding, would log on to WebcastMyWedding.net
to view your wedding at the time of the event.
The link provided in the email we
will send you will drive them to your wedding
Webcast location on our website.
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How
much does it cost?
We have multiple levels of service for
simultaneous viewer stream licenses. Our
base service package is $495 for a stream
that supports up to 20 simultaneous viewers
(more streams are available).
The pricing for greater levels of service
are located on the order form.
- What if
I am having an outdoor wedding?
We have Webcast events
before using a wireless broadband service provider's
air card and a laptop with a fire wire connection
to the camera or live feed from a multi-camera
setup. Although a hard-wired connection
is preferable and recommended, an outdoor
Webcast can be successful, provided that the
wireless broadband connection is strong. Please
keep in mind that the length of your Webcast
is subject to the battery life of your laptop.
- Who
do we contact if
we have questions or need assistance?
If you need help
or have further questions, send an email
to techs@WebcastMyWedding.net.
- Will
I be able to view my Webcast at a later
date? If so, for how long?
The base packages
allows you to have an on-demand archive for
30 days. Annual archiving is available.
Visitors may view your wedding as many times as they like during the time the
archive is active.
- How
many people will be able to look at
my wedding Webcast?
The number of people
who visit your wedding Webcast page can
run into the hundreds, even thousands. However,
the number of simultaneous users (all viewing
at the same time) is limited according to
the level of service you order.
- Can someone
from your company be present to make sure
the connections are working, and if yes
how much would that cost?
Yes. One of our consultants can be present to make
sure all the connections are working, and additionally, Webcast the event for
you. While
there at the event, the consultant would establish the connection to the server,
make sure the audio and video feed from the cameras are coming in to the computer,
and actually do the task of streaming the content for you, which allows you to concentrate
more on catering to your guests. The
fee for this is $1000.00 per day (per consultant) plus travel expenses. Most
often, only one consultant is needed for this. This does not include video
filming, production or editing services.
- Is it possible
to do some editing after the live Webcast?
The Webcast service does not include
video filming and editing services, however,
we do have video production service partners.
- What
happens if the Webcast "doesn't happen" for
whatever reason?
Our service
is based on setting up, reserving and
opening your Webcast channel to allow
for live streaming, along with setting up
your webpage. Since the fee
charged is a service setup fee for a one-time
event, the following would apply in
this case. Once
we setup, reserve or open the Webcast
channel and webpage, service is
then considered delivered. However,
if you cancel prior to 15 days before
the scheduled wedding, or if we determine
that service was not delivered due to
technical difficulties from our end,
or for any reason that is due to our
negligence, we will issue a full refund.
Generally, we are not responsible for
cancellations, rescheduling or the
failure to utilize the Webcast service.
In some unique cases, we will allow one
time to reschedule the event as long
as the request is submitted at least
15 business days prior to the initially
scheduled event. If you cancel
your account within 15 days prior to
the wedding date, we
will refund 50% of the service fee.
A refund will not be issued for accounts
that are not cancelled prior to 2 days
before the scheduled wedding date.
- How
do I get started?
Click HERE to
be directed to our sign-up form. Choose your
level of service from the dropdown menu,
fill-in all the blanks and click the [ORDER
NOW] button to be taken to the order confirmation
page. There
you will have the option to finalize
your order by paying with your credit
card.
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